Streamlining Billing Processes for Interstate Tax Compliance

A closer look at how Big Data Management Services helped an energy supplier improve payment processing capabilities while adhering to tax laws across multiple states.

The Challenge

An energy supplier was doing business in multiple states, each with their own unique tax laws. In some states, the supplier was responsible for taxes, while in others the utility was responsible. Their data processing system had not been configured to identify the requirements for each, which led to extensive manual data processing and sorting.

The Solution

Big Data implemented a solution to clarify the billing process by:

• Assessing and Identifying Transaction Data: We analyzed the billing Information and identified where payments originated.
• Configuring Data: We transformed data to meet the individual requirements, either including taxes as part of the invoice total or as an informational element.

The Outcome

The resulting solution provided value by removing the burden of manual data processes, reducing the opportunity for risk and human error, expediting the supplier’s payment processing capabilities, and facilitating compliance with required tax obligations for each state.