Data Gathering for Energy Providers

A closer look at how enterprise data management can streamline data collection for Retail Electric Providers (REPs).

The Challenge

An energy provider was spending valuable time and resources gathering and preparing customer usage data before it could be analyzed. Instead of focusing on generating insights, the company’s data analysts were occupied with repetitive, manual tasks that delayed the analysis process.

The Solution

Big Data implemented a Robotic Process Automation (RPA) solution to streamline the collection, validation and delivery of structured customer usage data from multiple systems. The solution consolidated the data and presented it in a clear, visual format, eliminating the need for time-consuming manual preparation.

The Outcome

By automating data collection and preparation, Big Data reduced manual effort and minimized the risk of human error. The client’s data analysts were able to spend less time on repetitive tasks and more time performing the higher-value analysis that supported better business decisions.