Streamlining Data Transfer: EDI Transaction Management for Revenue-to-Collection Cycles
A closer look at how EDI transaction management can streamline processes for the energy industry.
The Challenge
An energy client configures a system to receive summaries of information from a third-party vendor. However, when the vendor sends complete reports on occasion, it breaks down the process leading to various challenges:
- Inability to open the files due to inconsistent formatting
- Costly re-work and time spent troubleshooting issues
- Uncertain outcomes and delayed revenue
The Solution
To improve operational efficiency, we recommend implementing a multi-step automated system:
- Identify Anomalies: Identify files that are not in the correct format, leading to a breakdown or bottleneck in the transfer process.
- Re-route Files: Once identified, these files are sent through a different process that summarizes the data from the detail information.
- Re-format & Submit: The summarized data is re-formatted for consistency and sent to the client with the correct trading partner information.
The Outcome
By implementing this process of detecting, re-routing and re-formatting files that caused bottlenecks to the system, we are able to shorten the revenue-to-collection cycle on hundreds of thousands of bills per week.